FAQ

Here are the most frequently asked questions from our customers. If you don't find your question, please contact customer service.

Orders

Common questions about placing, modifying, and canceling orders.

How do I modify or cancel my order?

Before shipping, log into your account and cancel in "My Orders." For modifications, contact customer service. After shipping, you can request a return.

How long until my order ships?

In-stock items ship within 24 hours. Pre-order items ship according to the date on the product page. Delivery takes 3-7 business days.

Payment

Supported payment methods and invoice questions.

What payment methods are supported?

We support credit cards, PayPal, Apple Pay, and cash on delivery (in select areas).

Returns & Exchanges

We offer 30-day no-reason return and exchange. Items must be in new, unworn condition with tags intact.

Sizing

Each product's size chart is on the product detail page under "Size Reference." If unsure, consult customer service or size up.

Membership & Points

Register to become a member and earn points with purchases. Different membership tiers enjoy different discounts.